Websites Done Right
Do you want a fantastic website, built quickly, without spending megabucks? Read on.
Simple and professional
Websites don't need to be super-complicated - it's a case of working out what you need to communicate and doing it effectively. Sometimes less is more.
I specialise in helping small businesses and individuals with personal projects or side hustles get online quickly and easily.
I know that small businesses are not made of money – I am one. A good-looking and effective website doesn't need to break the bank. My prices start at £200 for a four-section 'Starter Site', which is enough for many business starting out online.
Flexible from the Start
If a standard 'Starter Site' isn't quite enough for your needs, you can add optional features like email capture, simple e-commerce payments or integrations with other third-party systems.
I can also help with things like logo design, social media graphics, copy editing and general online advice. Just ask!
Author's Special Package
I have a specialism in making websites for authors to help them promote and directly sell their books. Interested? Click the button below.
"Setting up a website was a daunting task which lurked on my to-do list for ages. I didn’t know where to start. One conversation with Rob and a few emails with content and images later, and hey presto! He made it all really easy. Highly recommended." – Audrey, Dogs Life Books
"I had an initial call with Rob to explain what I wanted to achieve. He then took my logo and cleverly mirrored the look and feel on the website. He took what was initially a daunting task and made it very straightforward, guiding me through all the steps. He is great fun to work with and great value and I wouldn’t hesitate to recommend him." – Lucy, Northumberland Connections
"Rob listened to my vision and advised on the suitability and setup that would fit my specifications. If a problem occurs he deals with it straight away, leaving me feeling confident that my customers get the best experience I can offer online." – Lynn, Helmsley Sweets
"From no website to the perfect website! It is simple and clear yet fun and effective, I’ve had such a positive response to my website: easy to find, to use and to book sessions. Thank you Rob for a professional and prompt service at all times." – Gemma, personal trainer
"Rob listened carefully to my rather unclear brief and was flexible and responsive, with suggestions of how I might meet my goals. He understood my level of technical capability and this meant I was able to contribute usefully without being blinded by tech-speak. All was delivered on time and with good humour. I can't recommend his work highly enough.." – Victoria, polymath
"Rob is the answer to your prayers when it comes to building a great-looking and functional website for your small business. He takes all the hassle away and delivers, every time. I have no hesitation in recommending him to anyone. One of the best decisions you'll make!" – Jill, author
After a long career in website project management and consultancy, from the original late 1990s dotcom boom right through to the social media era, I'm now using my expertise to help small businesses get online.
I've worked for and with some of the biggest online names, from Freeserve and Wanadoo, through Orange and Sky, to eBay and PayPal. And more recently I’ve been applying all that experience to smaller businesses such as sweet shops, personal trainers, holiday concierges, educators and authors. It could be you next!
Get in touch if you want a chat.
This policy is updated from time to time. The latest version is published on this page.
If you have any questions about this policy, please email firstname.lastname@example.org or write to:
34 Rue Guiglia
We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.
We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
– Your name
– Business name
– Business type
– Email address
How we use this data
Collecting this data helps us understand what you are looking from the company, enabling us to deliver improved products and services.
Specifically, we may use data:
– To contact you in response to a specific enquiry
– To send you promotional emails about products, services, offers and other things we think might be relevant to you
– To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you
You may unsubscribe from email communication at any time by clicking the Unsubscribe link in any email message from us.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website.
Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
If this changes then the details will be provided in a future update to this page.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
To learn more about cookies and how they are used, visit All About Cookies.
Controlling information about you
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the applicable regulations.
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the applicable regulations.
Links from our site
Our website may from time to time contain links to other websites.
Please note that we have no control of websites outside our domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Terms of Service
Following are terms of services for website development, integration and hosting provided by Rob Townsend Online Consulting ("RTOC"). An instruction from the client to proceed with the order for such services, transmitted by email or other electronic communications method, indicates agreement to these terms of service.
The primary service provided by RTOC is the building of simple websites, including the integration of third party online services. Hosting of websites is provided by third parties selected and commissioned by RTOC.
The website provided by RTOC will, unless expressly agreed with the client, be maintained by RTOC for a minimum of 12 months, or until the site is removed from the Internet, whichever is sooner. Reasonable amendments (e.g. text and image changes) will be included in the agreed site setup cost. Significant new additions (e.g. new sections, redesigns, new content types) will be quoted for as new projects.
The client will not, unless expressly agreed with RTOC, have access to directly update the website. If such access is agreed, RTOC will transfer technical ownership of site (with the hosting provider) to the client. If required, instructions on how to perform updates to the site will be provided by RTOC to the client, at an agreed fee.
Additional services related to online marketing can be provided by RTOC in agreement with the client. These include as examples, but are not limited to: logo design; copywriting and editing; email newsletter design; online strategy advice.
The agreed price quoted upfront for the development and launch of the website will include reasonable amendments as described above, and the hosting fees for the first 12 months.
Hosting beyond the first 12 months will be charged at a flat £20 per annum. This fee can be waived at the discretion of RTOC.
If any third party services or applications integrated into the site have their own subscription charges, these are not included in the RTOC price and are the direct responsibility of the client. For the avoidance of doubt, this includes domain name registration, which remains the responsibilty of the client throughout.
Payment of RTOC invoices is required within 14 days of invoice date.
The client is responsible for all content posted or stored on their web hosting space. RTOC exercises no control over the content or information contained on the site. RTOC will not be responsible for any direct, indirect, or consequential damages which may result from the use of this service by its customers or any other related or unrelated third parties. RTOC is not responsible for backing up data or recovering data in case of loss on the customer’s behalf. There are no warranties expressed or implied for the services the RTOC provides.
Additionally, the site content must not violate the terms of service for the hosting companies used by RTOC (Wordpress; Carrd; Squarespace).
RTOC is not responsible for interruptions of service beyond its control. This includes interruptions by its suppliers and natural disasters.
The copyright of the client website is transferred to the website purchaser after full payment has been received for the website. If copyright transfer has been processed, customer may request a full backup of their website upon cancellation. This backup will include the entire file structure in a .zip file and can be provided to another website developer as required.
The client may cancel the website service at any time by requesting in writing its removal from the RTOC-provided hosting platform.